Simple pricing, paid in credits.

Frequently asked questions

• How much does Gosto cost?

  Plans are $99, $499, and $1,499 a month, with 9,900, 49,900, and 149,900 credits a month. Everything an agent does, each reply and each call minute, is paid in credits. Paying yearly saves 30%, and extra credits come in packs from $10 that never expire.

• What is a credit?

  Credits are what Gosto's agents spend as they work: replies, call minutes, phone numbers and learning your business. A credit is worth $0.01, and your usage page shows every charge.

• Is there a free trial?

  Every new business gets 100 free credits, once, to build an agent, test it and try it on your website chat with real conversations. WhatsApp and phone numbers come with a plan, and there is no free monthly plan.

• What happens when I run out of credits?

  Your agents pause and your team takes over: customers are told someone will reply soon, and every message still reaches your inbox. Add a credit pack, turn on automatic top-up, or move to a bigger plan to switch the agents back on.

• Do unused credits carry over?

  A plan's credits renew every month and don't carry over. Credits from a pack never expire.

• How does yearly billing work?

  You pay for the year at once and save 30% on any plan. Your credits still arrive every month.

• Can I change or cancel my plan?

  Yes. A bigger plan starts right away, charged today less what is left of your current one. A smaller plan starts at your next renewal. If you cancel, your plan keeps running until the end of the period you paid for.

• What is Gosto?

  Gosto is an AI agent builder for businesses: you describe your business in a sentence, and Gosto creates an AI customer service and sales agent that answers customers by text and by voice. It answers questions, qualifies leads and books the next step.

• How long does it take to set up an AI agent?

  About 5 minutes. Describe your business in a sentence and Gosto builds the agent live: its instructions, and what it knows, learned from your website. Connect the channels you want and it starts answering customers.

• Which channels does Gosto work on?

  Website chat, WhatsApp and phone calls, on every plan. The website chat is one line of code pasted on your site, and a voice agent answers calls on a phone number of its own.

• Can a Gosto agent answer phone calls?

  Yes. Gosto builds voice agents as well as text agents. A voice agent answers calls on its own number in a natural voice, and every call is filed in your inbox.

• What happens when the agent can't help a customer?

  It takes the customer's details, the conversation lands in Unresolved in Gosto's inbox and your team gets an email. Anyone on the team can take over and reply. Every conversation is saved there with a summary, its outcome and the customer's contact.

• Which languages does a Gosto agent speak?

  On chat and WhatsApp, your agent replies in the language each customer writes in. On the phone it speaks Spanish, English, Portuguese, French, German and Italian, and switches to the caller's language.